Organizational Conflict Resolution and Development:
A Focusing Oriented Relational approach is ideal for working within organizations for both conflict resolution and to increase efficiency, productivity and general well being in the work place.
I have worked to resolve long-term problematic disputes, improve communication between silos, and to facilitate open, and safe work environments where creativity and productivity can thrive.
QUALIFICATIONS
Focusing Oriented Relational Psychotherapist with a specialization and many years of experience in group work.
Certified C-IQ Coach
http://leadwithgiantscoaching.com/what-is-c-iq/
https://www.upshiftsolutions.com.au/c-iq-what-is-conversational-intelligence/
EXPERIENCE
I have been coaching Executives for the last 20 years in how to be more effective leaders and helping them to make navigate career decisions.
Facilitating ongoing monthly staff conflict resolution and communication groups within organizations.
Mediation between staff and students at the Pacific College of Oriental Medicine. Assessment and Change of Communication Style and Culture at CHDFS to Increase Work Place Well Being and Productivity: On faculty of The Human Potential Institute Teaching coaches how to work more effectively with their clients.
TESTIMONIALS
Center for Human Development and Family Service (CHDFS):
We can’t recommend Charlotte highly enough. She fully assessed the culture and communication style of CHDFS and has coaches and trained staff at every level within our company. I entered this process with trepidation and uncertainty but have found it exceptionally helpful, illuminating and we are already feeling the positive shifts within our company both practically and in terms of staff moral. Charlotte is very clear, grounded and has a very easy way about her that makes any potentially tricky interactions and situations manageable. She has an unusual clarity, insight, and an empathy that finds its way through potentially tricky spots and dynamics.
- Julio Barros, Executive Director
PACIFIC COLLEGE OF ORIENTAL MEDECINE
Charlotte’s training, experience, and intuitively appropriate approach enabled her to effectively communicate and develop a rapport with staff. Charlotte was also able to facilitate communication between the students and senior administrators, as well as staff. These actions greatly facilitated receptivity, and enabled staff and students to voice their concerns more clearly, which gave us much better insight into the issues and how to better assist both staff and students in the future.
- Beau Anderson, Academic Dean and Research Director
I’ve had the privilege to work with Charlotte over the last several years, and the experience has been among the most meaningful for both my professional and personal life. Whether working 1:1, facilitating a grief group, coaching leadership through complex challenges, training our leadership team in communication skills, or mediating difficult conversations, she brings a rare combination of warmth, skill, and grounded presence to every session.
What sets her apart is her ability to truly listen, not just to what is being said, but to what lies beneath it. She has a remarkable gift for getting to the root of why and then walking alongside you as you work through it, supporting and validating every step of the way. She does not rush the process or offer easy answers. Instead, she creates the kind of space for both individuals and with groups where real reflection and growth can happen. Charlotte seamlessly combines professional expertise with genuine human connection.
- Ashley Kowal, Ed.D, VP of Student Services
'I unequivocally recommend Charlotte's sensitive and effective skills at resolving issues and finding common ground.'
- Malcom Youngren, Chief Operating Officer
ELADIA'S KIDS LLC
Charlotte was recommended by the attorney because we are a family run business and the family dynamics made it difficult to plan for the future. The process was always going to be challenging, but Charlotte has a way of making challenging things accessible so you can work through them. It has been less than a year working with Charlotte and I have gained clarity in the steps that I can take to allow the company to be run by someone other than myself. My succession plan is clear. While everyone may not agree with my decision, everyone is on board with it and supports the plan. Charlotte has made an immense difference for me, my children, their families and my company. We have a clear vision of the future and are now expanding the future of our business so that we can serve even more families in our community.
Charlotte has accomplished what I didn’t think was possible. I have peace of mind. I am confident in the future of my company. I know that I will leave a sustainable company that is thriving. I highly recommend Charlotte, without reservation and with all of my heart.
Eladia Causil-Rodriguez
Founder/CEO Eladia’s Kids Parent LLC
Coach supporting mission-driven leaders
Charlotte is a masterful therapist, coach, and teacher. Charlotte offers a fabulous course on Focusing for coaches and therapists where she teaches a nuanced approach to supporting clients in accessing their own wisdom. And working with her 1:1 is truly transformational. I have recommended Charlotte to family, friends and executive clients who are struggling with a transition or a high-pressure leadership situation, and all have benefitted greatly from her gifts. I feel very fortunate to know her.
Heather Corcoran - Coach
MAC@LO HOSPITALITY
Here I was, trying to think myself out of a box….not knowing how simple the answer was. Charlotte helped me tap into my emotional intelligence, my sense of self, my true self. She helped focus my thoughts and organize my perceptions….She helped me to stop thinking and talking and start listening, truly listening…. the focusing, the coaching…the approach into aligning my sense of self with my sense of business gave me the direction, the strength and the confidence to make some critical life changing decisions and start a new business.
Life coaching, when done well, is the single most important step anyone can take. We all need direction; we all need reassurance and we all lack confidence at one point or another. While it is easy to find people that will support you, or tell you that you are right….or offer their opinion, it is very difficult to find the person that will guide you into supporting yourself, finding what is right for you, and listen to your own opinion with an unbiassed and open mind.
Charlotte is that person. She has plenty of insights herself, and I value them tremendously, but what her coaching and process gave me is much more important. She gave me “myself” for the rest of my life.
Since then, in a brief time period (three years) I have opened a business, relocated, succeed economically and emotionally on achieving exactly what I set myself to achieve, and given me the luxury to do it all side by side with my wife and partner.
Sergio Maclean, Founding Member and Principle